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About an hour, and you do not need to be technical. If you can send an email and take a photo on your phone, you can run this. Sign up, bring in your customer list, register your cans, set your prices, and book your first order. A checklist on your home screen walks you through each step in order.

Yes. Every tool has a way to download your customer list as a spreadsheet file (usually called a CSV). Download that file, drop it into our import wizard, and it lines the columns up for you, shows you a preview of every row, and flags anything that looks like a duplicate before saving a thing. Customers, order history, and your can list all come over. CSV import is available from the import wizard; contact support if you need migration guidance.

No. Sign up and run your real work in it. After 14 days, pick a plan, or do nothing and your account switches to view-only: you can still see everything, you just cannot book new work until you choose a plan.

No. Solo operators use the same flow with fewer people: book the order in the office view, then run the trips from your phone in the driver app. The point is never entering the same order twice.

The driver app is a phone screen with big buttons: today's stops, placement notes, photos, scale ticket. The driver app uses a focused phone workflow, with tutorials for each field task.

Plans are sized by how many trucks you run and how many cans you register, not how many people log in. Add office staff and driver logins on any plan without paying extra per person.

No. Every feature in your tier is included. The booking page and reminders are not sold separately.

Yes. Plans are monthly and cancellation is self-serve in Settings. No calls, no retention scripts.

You can download a complete snapshot of every customer, order, invoice, and ticket record before or after you cancel. Your data is never held hostage.

An order starts with a delivery. The day the can lands, the rental clock starts: that is the count of days the can has been out, and your base price includes a set number of them. If the project runs long, you swap cans as many times as needed, and the final pickup ends at the landfill scale. The rental keeps every trip, every day, and every charge together in one place.

Yes. Your booking page shows which can sizes are actually free for each delivery date, computed from your fleet and your schedule. The customer requests a size, address, and date, and you approve every request before it lands on a truck.

A swap is one trip that drops an empty can and hauls the full one. Book it from the rental, or set a standing cadence for contractor sites so swaps generate on their own.

Each day past the included period is an overage day: an extra rental day beyond what the base price covered. Those days bill automatically at the rate you set. The dashboard flags the can so nothing slips past you, and the extra days land on the invoice unless you choose to waive them.

Your base price includes a weight allowance in tons for each can size. When the driver dumps the can, the landfill scale prints a ticket with the real weight. The driver types in that number, and anything over the allowance becomes a line on the invoice automatically, with the ticket photo attached so nobody can argue with it.

A dry run means you drove out and could not do the job: a blocked can, a locked gate, a can loaded over the rails. The trip cost you fuel and an hour either way. Log it as a dry run and the trip fee lands on the order, with the driver's photo as the reason it sticks.

No. The driver app runs in the phone browser and installs to the home screen in two taps. It works on any modern iPhone or Android.

The app keeps working. Tickets, photos, and trip updates save on the phone and sync when the truck is back in coverage.

Today's runs in route order with placement notes, gate codes, and can details. Drivers do not see pricing reports or business financials unless you give them a role that includes it.

At the scale, the driver photographs the ticket and types in the ticket number, the tons, and the dump fee. If the load weighs more than the rental included, the extra charge computes on its own. Nobody does math in the truck.

Placement photos on delivery and pickup, plus a record of whether protection boards went down. When the scratched-driveway call comes three weeks later, you have the pictures.

Only the people you invite, scoped by role: Owner, Dispatcher, Driver, and Bookkeeper. Every record belongs to your organization and stays there.

Yes. Daily backups on managed cloud infrastructure, and you can export your own snapshot anytime.

Yes. You can download all of it, customers, orders, invoices, and reports, as normal files you can open in Excel. Anytime, on every plan, no phone call required.

No. Your customer list is yours. The privacy policy says the same thing in plain English.

Sign up, run your real work in it, take your time. No credit card needed. After 14 days, pick a plan, or your account switches to view-only until you do: your data stays put, you just cannot book new work.

Yes. Download your customer list from Docket, ServiceCore, or the spreadsheet you already keep (the file is usually a CSV, which is just a spreadsheet file). The import wizard matches the columns, previews every row, and flags duplicates before saving anything. Free on every plan, and we will help if you get stuck.

A truck is any vehicle you dispatch trips to: roll-off, hook-lift, or a pickup with a dump trailer. A can is any container registered in your fleet. A truck that only sits in the yard does not count.

No. Setup is something you do yourself in about an hour with the tutorials, and if you want help moving your data over, that help is included. There is no paid setup package.

Annual billing is coming; ask us and we will set it up.